Ivory Bloom accepts returns (on most items) up to 30 days post-purchase. To start the return process, please email (ivorybloomboutique@gmail.com) with your name, contact information, order number, and item(s) to be returned. Additionally, kindly note that customers are responsible for covering the return shipping costs. 

Depending upon the item (ex., a handmade piece of jewelry) that needs to be fixed and not returned, please email (ivorybloomboutique@gmail.com) with your name, contact information, order number, and item(s) to be fixed. 

If you have any questions or need assistance with a return, please don't hesitate to contact ivorybloomboutique@gmail.com. Please allow up to 48 hours for a response. Thank you!